Privacy Policy

Last updated: May 28, 2025

1. Introduction

At DSFunTravel.com, we are committed to protecting your privacy while delivering exceptional travel experiences and personalized offers. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website (https://dsfuntravel.com) and related services, including tour bookings, account registration, and marketing communications. By using our platform, you consent to the practices described herein.

DSFunTravel.com is registered in India and complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We also adhere to international standards, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents, ensuring global compliance for our diverse user base.

2. Information We Collect

To provide seamless travel services and optimize your experience, we collect various types of information:

Personal Information: Name, email address, phone number, passport details (for international travel), payment details (e.g., credit/debit card, UPI, bank information), government IDs (e.g., Aadhaar, if required for bookings), and country of residence (via form selection).
Travel Preferences: Booking history, destination preferences (e.g., Mumbai, Dubai, Bali), travel interests (e.g., adventure, cultural), and dietary or accessibility requirements.
Technical Data: IP address, device type, browser information, operating system, and cookies for analytics, personalization, and advertising.
Sensitive Data: Health information (e.g., vaccination status for travel compliance), dietary preferences, or other details tied to specific bookings, collected only with explicit consent.
User-Provided Data: Feedback, reviews, survey responses, ratings, or content submitted via forms or customer support.
Social Media Data: Basic profile information (name, email, profile picture) when you use social login (e.g., Google, Facebook) via our integration with third-party services.
Verification Data: Phone numbers for SMS-based verification to unlock benefits like discounts or priority access.

3. How We Collect Information

We collect data through multiple channels to enhance your experience and support our operations:

Forms: Registration, login, booking, and contact forms on our website, including fields for name, email, phone, and country.
Cookies and Tracking Technologies: Cookies, pixels, and analytics tools (e.g., Google Analytics) to track site usage, personalize content, and optimize advertising.
Third-Party Services: Payment gateways (e.g., Stripe for secure transactions), social login providers (e.g., Google, Facebook), and verification services (e.g., miniOrange for phone verification).
Subscriptions: When you opt-in to receive newsletters or promotional emails.
Automated Collection: Server logs capturing IP addresses, device details, and browsing behavior.
Partner Interactions: Data shared by travel partners (e.g., hotels, airlines) during booking processes.

4. How We Use Your Information

We use your data to deliver services, enhance user experience, and maximize business value, always with your consent where required:

Service Delivery: Process and manage tour bookings, confirm reservations, and communicate with travel partners (e.g., hotels, airlines).
Personalized Marketing: Send tailored emails, SMS, or push notifications about our travel offers, promotions, and partner services (e.g., travel insurance, activities) to subscribers in India and globally, with explicit opt-in consent.
Analytics and Improvement: Analyze user behavior, preferences, and booking patterns to improve our website, services, and targeted advertising campaigns.
Revenue Generation: Use anonymized or aggregated data for industry analysis, market research, and partner collaborations to offer personalized deals.
Security and Fraud Prevention: Detect and prevent fraudulent activities, ensure platform integrity, and verify user identities (e.g., via phone verification).
Legal Compliance: Fulfill obligations under Indian and international laws, such as sharing data with authorities when required.
Customer Support: Respond to inquiries, process feedback, and manage user accounts.

5. Sharing Your Information

To provide services and generate revenue, we may share your data with:

Travel Partners: Hotels, airlines, tour operators, and other providers to fulfill bookings and reservations.
Marketing Partners: Third parties offering complementary services (e.g., travel insurance, car rentals) for targeted advertising, only with your explicit consent.
Service Providers: Payment processors (e.g., Stripe), analytics providers (e.g., Google Analytics), and verification services (e.g., miniOrange) to support operations.
Affiliates: Within our corporate group for operational efficiency, under strict confidentiality agreements.
Legal Authorities: When required by law (e.g., tax authorities, law enforcement) or to protect our rights.
Business Transfers: In case of mergers, acquisitions, or business reorganization, your data may be transferred to new entities under similar privacy protections.

All recipients are bound by data protection agreements to ensure your information is handled responsibly.

6. Your Rights

You have control over your personal information and can exercise the following rights:

Access: Request a copy of the data we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of your data, subject to legal retention periods (e.g., tax records).
Restriction: Limit how we process your data in certain cases.
Objection: Object to data processing for marketing or other purposes.
Data Portability: Request your data in a structured, machine-readable format.
Opt-Out: Unsubscribe from marketing communications via email links or by contacting us.
Revoke Consent: Withdraw consent for data processing at any time, where applicable.

To exercise these rights, contact us at [Your Email Address]. We may verify your identity to process requests, and responses will be provided within 30 days (or as required by law).

7. Data Security

We implement robust measures to protect your data:

Encryption: SSL/TLS encryption for sensitive data (e.g., payment details, login credentials).
Secure Storage: Data stored on restricted-access servers hosted by reputable providers (e.g., Hostinger).
Access Controls: Limited access to authorized personnel only.
Regular Audits: Periodic security reviews to maintain compliance with industry standards.
Verification: Phone verification via SMS OTP to prevent unauthorized access.

While we strive for maximum security, no online system is entirely risk-free. We are not liable for breaches beyond our reasonable control.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enhance Functionality: Ensure smooth website navigation and user account management.
Personalize Experience: Tailor content and offers based on your preferences and browsing behavior.
Analytics and Advertising: Track usage patterns and deliver targeted ads via tools like Google Analytics.
Social Login: Facilitate authentication through social media platforms (e.g., Google, Facebook).

You can manage cookie preferences through your browser settings, though disabling cookies may limit some features. For more details, see our Cookie Policy.

9. Email Marketing and Partner Advertising

We aim to maximize value by sending marketing emails and SMS about our travel services and those of our partners (e.g., hotels, travel insurance, activities) to subscribers in India and worldwide. To ensure compliance:

India: Under the Telecom Commercial Communications Customer Preference Regulations, 2018, we send marketing communications only to users who explicitly opt-in via a checkbox during registration or account settings (e.g., “I agree to receive personalized offers from DSFunTravel.com and its partners”).
EU (GDPR): We use double opt-in (email confirmation) for marketing and provide clear unsubscribe options in every email.
US (CCPA): We honor opt-out requests instantly via unsubscribe links or account settings.
Global: Consent is obtained for all marketing, and users can opt out at any time.

You can manage preferences in your account at yourdomain.com/my-account or by clicking “Unsubscribe” in emails.

10. Data Monetization

To enhance your experience and generate revenue, we may share anonymized or limited data (e.g., travel interests, booking patterns) with partners to offer tailored deals, only with your explicit consent. We do not sell your personal data outright. Consent is obtained via clear opt-in mechanisms (e.g., “Yes, share my preferences with partners for personalized offers”) during registration or account updates.

11. International Data Transfers

As a global travel platform, your data may be processed outside India (e.g., on cloud servers in the US, Singapore, or EU). We use standard contractual clauses and other safeguards to ensure compliance with cross-border data transfer laws, including GDPR and India’s IT Rules. Contact us for details on these safeguards.

12. Children’s Privacy

We do not knowingly collect data from individuals under 18. If such data is detected, we will promptly delete it and notify the user or guardian.

13. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we will notify you via email or a website banner. Continued use of our services after updates implies consent to the revised policy.

14. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Email: ds.tours@outlook.com
Phone: +91 8511213989
Address: mahemdabad, Gujarat, India

For EU users, our representative contact us.For California users, contact us to exercise CCPA rights.